Returns and Exchanges: Due to hygiene reasons, we do not accept returns or exchanges unless the product you received is defective or incorrect.​

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order at info@glossybydl.com. Provide your order number and clear photos of the item to assist us in resolving the issue promptly.​

Refunds: Approved refunds will be processed to your original payment method within 14 business days. Please note that shipping charges are non-refundable.​

For any questions or concerns regarding our policies, please contact us at info@glossybydl.com. Your satisfaction is our priority, and we are here to assist you with any inquiries.